How Privacy Rules Apply to Your Account
Our Privacy Policy covers the details you provide when creating an account, including your phone number, login credentials and verification records. It also covers technical data from the device and browser used to reach the lobby, plus transaction references connected with DANA, OVO, GoPay, QRIS, bank
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transfer or a virtual account. We use these records to process account requests, check wallet status, protect access and respond to payment questions. We do not describe access as available everywhere: eligibility depends on local law, and our handling follows the service conditions shown for your
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region. If you send a receipt or ask about Withdraw Troubleshoot, the related message and attachment may be retained for the time needed to resolve the request and meet account-control needs.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.